Will
2-1-1 work from my cell/mobile phone?
Not yet.
Can
I call 2-1-1 from a phone where I work?
Usually. Some companies block 3-digit calls from business phones because of fees
that can be associated with those calls. If that's the case at your company,
we hope you'll ask that 2-1-1 be "unblocked". Your employer will
not incur any fees for 2-1-1 calls made by employees.
What
about emergencies?
2-1-1 is not an emergency line. Call 9-1-1 if you're facing a situation that
requires help from police, fire, or medical resources.
What
if I just need the phone number for a residence or business?
4-1-1 is still your best bet for directory assistance.
When
can I call 2-1-1?
2-1-1
is available to you 24 hours a day, 365 days a year.
Call anytime you need help.
If
I call 2-1-1, what can I expect?
Your
call will be answered by a trained information and
referral specialist.
That person will tap into 2-1-1's extensive database of area services, programs,
and resources as he or she guides you toward appropriate answers. |